{"id":22971,"date":"2020-10-22T23:03:13","date_gmt":"2020-10-22T23:03:13","guid":{"rendered":"https:\/\/nomoredebts.org\/?page_id=22971"},"modified":"2025-03-24T14:50:16","modified_gmt":"2025-03-24T21:50:16","slug":"people-culture","status":"publish","type":"page","link":"https:\/\/nomoredebts.org\/about-us\/credit-counselling-society\/people-culture","title":{"rendered":"People & Culture"},"content":{"rendered":"

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Working at the Credit Counselling Society<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.16″ text_font_size=”22px” text_line_height=”1em” text_orientation=”center” background_layout=”dark” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” animation_direction=”bottom” text_text_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n

Our great culture is made possible by our talented team and supportive leadership.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Intro Paragraph” _builder_version=”4.16″ background_color=”rgba(91,37,175,0.15)” custom_padding=”0px||150px|||” custom_padding_tablet=”||140px||false|false” custom_padding_phone=”||75px||false|false” top_divider_style_last_edited=”off|desktop” bottom_divider_style=”ramp2″ bottom_divider_color=”#ffffff” bottom_divider_repeat=”1x” bottom_divider_flip=”horizontal|vertical” bottom_divider_style_tablet=”” bottom_divider_style_phone=”” bottom_divider_style_last_edited=”on|phone” bottom_divider_height_tablet=”70px” bottom_divider_height_phone=”100px” bottom_divider_height_last_edited=”on|phone” bottom_divider_flip_tablet=”” bottom_divider_flip_phone=”horizontal” bottom_divider_flip_last_edited=”on|phone” da_disable_devices=”off|off|off” collapsed=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ width_tablet=”70%” width_phone=”80%” width_last_edited=”on|desktop” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_dmb_breadcrumbs font_icon=”%%20%%” use_home_icon=”off” use_home_text=”on” show_custom_taxonomy_crumbs=”off” _builder_version=”4.21.0″ body_text_color=”rgba(102,102,102,0.8)” link_text_color=”rgba(42,209,61,0.8)” custom_padding_tablet=”” custom_padding_phone=”20px||||false|false” custom_padding_last_edited=”on|phone” animation_direction=”left” global_module=”6437″ saved_tabs=”all” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”rgba(90,39,178,0.4)”][\/et_pb_dmb_breadcrumbs][et_pb_text _builder_version=”4.16″ custom_margin=”||0px|||” custom_padding=”||2px|||” animation_direction=”bottom” global_colors_info=”{}”]<\/p>\n

People & Culture at CCS<\/h1>\n

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At the Credit Counselling Society (CCS), our goal is to help people, and that starts with creating a caring and respectful culture for our team. We take our responsibilities very seriously, but not ourselves. As an accredited non-profit organization and multi-award winner of Great Places to Work in Canada, we know just how important it is to value not only what we do, but how we do it.\u00a0If you\u2019re looking to make a real difference in people\u2019s lives, then CCS may be the right place for you.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Know your options (icon menu)” _builder_version=”4.16″ custom_margin=”||||false|false” custom_margin_tablet=”0px||0px||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px||||false|false” custom_padding_tablet=”0px||5px||false|false” custom_padding_phone=”15px||5px||false|false” da_disable_devices=”off|off|off” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ custom_padding_last_edited=”on|desktop” admin_label=”Icon Menu – 3 of 5 icons” module_class=”three-columns” _builder_version=”4.16″ max_width=”810px” custom_padding_tablet=”” custom_padding_phone=”||0px||false|false” 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header_text_color__hover_enabled=”on|desktop” header_text_color__hover=”#2ad13d” image__hover_enabled=”on|hover” image__hover=”\/wp-content\/uploads\/2020\/07\/board-of-directors_icon_green.png”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” next_background_color=”#ffffff” admin_label=”Credit Counselling” _builder_version=”4.16″ background_color=”rgba(42,209,61,0.15)” custom_padding=”140px||140px||false|false” custom_padding_tablet=”||45px||false|false” custom_padding_phone=”120px||65px||false|false” top_divider_style=”ramp2″ top_divider_color=”#ffffff” top_divider_flip=”horizontal|vertical” top_divider_arrangement=”above_content” bottom_divider_style=”wave2″ bottom_divider_height_tablet=”60px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|phone” da_disable_devices=”off|off|off” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” module_id=”culture” module_class=”custom_row” _builder_version=”4.16″ width_tablet=”70%” width_phone=”80%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”2_5″ module_class=”vertical-align second-on-mobile” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_2_font=”||||||||” header_2_text_align=”left” header_2_font_size=”32px” header_2_line_height=”1.3em” module_alignment=”center” animation_direction=”top” global_colors_info=”{}”]<\/p>\n

Our Culture<\/h2>\n

When we say that we take our responsibilities seriously but not ourselves, we mean that we don’t let egos or biases affect our choices and behaviour towards each other. All employees have a part in making our culture caring, respectful, honest, and non-judgemental. The integrity of our work in helping tens of thousands of Canadians each year drives our focus on cooperation and supporting each other.\u00a0<\/p>\n

 <\/p>\n

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Certified Great Place to Work<\/h2>\n

This year is our sixth of being recognized as one of Canada’s best workplaces. The Great Place to Work program uses detailed employee surveys to assess the culture of an organization, and places a premium on those organizations that emphasize a healthy internal culture which supports employee engagement, quality of work life and high-performance results.<\/p>\n

We’ve also been recognized as a Best Workplace for Women, a Best Workplace for Giving Back, a Best Workplace for Millennials, and a Best Workplace for Fairness.<\/p>\n

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Opportunities<\/h2>\n

We employ Client Care and Support staff as well as Client Services Representatives at our head office in New Westminster, BC. We employ Credit Counsellors at each of our satellite offices located from BC to Ontario in Victoria, Vancouver, New Westminster, Surrey, Edmonton, Calgary, Regina, Winnipeg, Ottawa, and Toronto.<\/p>\n

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The Team<\/h2>\n

The team at CCS is made up of highly qualified professionals with diverse skill sets and a shared vision of helping Canadians with their personal finances. We’re always looking for people with a positive can-do attitude who want to make a difference in people’s lives.<\/p>\n

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President & CEO
Peta Wales<\/span><\/h2>\n

Peta joined the Credit Counselling Society in February 2023 with over 20 years of experience serving clients in the personal financial services space. Drawing on her background leading diverse mandates across many sectors of the industry, she now leads the Credit Counselling Society as it works to expand its reach assisting more Canadians through education, counselling, and debt repayment solutions.<\/p>\n

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Board of Directors<\/h2>\n

Credit Counselling Society is a registered, non-profit service that is governed by a volunteer Board of Directors. Our directors help guide our organization to achieve our mission based on their diverse expertise and perspectives. All of our board members reside in communities across Canada.<\/p>\n

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Accreditations & Awards<\/h2>\n

We\u2019re internationally recognized for the great work we do. We\u2019re BBB Accredited and a member of Credit Counselling Canada, the National Foundation for Credit Counselling, and the Council of Accreditation. We\u2019ve received Consumer Choice Awards in 7 regions and 2 Excellence in Financial Literacy Education awards.<\/p>\n

These recognitions reflect our dedication to excellence in providing you with the best personal financial support possible. Our work is often featured by Canada\u2019s top media outlets as they seek our insights and tips to help consumers.<\/p>\n

” content_phone=”<\/p>\n

Accreditations & Awards<\/h2>\n

We\u2019re internationally recognized for the great work we do. We\u2019re BBB Accredited and a member of Credit Counselling Canada, the National Foundation for Credit Counselling, and the Council of Accreditation. We\u2019ve received Consumer Choice Awards in 7 regions and 2 Excellence in Financial Literacy Education awards.<\/p>\n

These recognitions reflect our dedication to excellence in providing you with the best personal financial support possible. Our work is often featured by Canada\u2019s top media outlets as they seek our insights and tips to help consumers.<\/p>\n

” content_last_edited=”on|tablet” admin_label=”H2 + Intro Paragraph” _builder_version=”4.17.4″ header_3_font=”|600|||||||” header_3_text_color=”rgba(0,0,0,0.5)” header_3_font_size=”26px” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Accreditations & Awards<\/h2>\n

We\u2019re internationally recognized for the great work we do. We\u2019re BBB Accredited, a member of Credit Counselling Canada, and an international affiliate of the National Foundation for Credit Counselling. We\u2019ve received Consumer Choice Awards in 7 regions and 2 Excellence in Financial Literacy Education awards.<\/p>\n

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 <\/p>\n

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header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Related Topics<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” disabled_on=”on|on|off” admin_label=”Related Article Cards | Desktop” _builder_version=”4.27.4″ width=”70%” max_width=”1600px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#ffffff” transform_translate_linked__hover=”off” link_option_url=”\/debt-help\/credit-counselling” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset2″ global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-10px”][et_pb_image src=”https:\/\/nomoredebts.org\/wp-content\/uploads\/2020\/09\/signing-agreement-with-advisor_related_topics.jpg” alt=”signing agreement with advisor” title_text=”credit-counselling” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ header_3_text_align=”left” header_3_text_color=”rgba(0,0,0,0.8)” header_3_line_height=”1.3em” width=”80%” max_width=”80%” module_alignment=”center” custom_margin=”||30px||false|false” global_colors_info=”{}” content__hover_enabled=”off|desktop” header_3_text_color__hover_enabled=”on|hover” header_3_text_color__hover=”#2ad13d”]<\/p>\n

Credit Counselling<\/h3>\n

Are you curious about what credit counselling is or how it works? Here’s what you need to know.<\/p>\n

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How We Help <\/h3>\n

Step by step, this is what happens when you contact us for help with your debts.<\/p>\n

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Client Reviews<\/h3>\n

Directly from our clients, read and hear about their experiences with CCS.<\/p>\n

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