{"id":23051,"date":"2020-10-23T22:46:05","date_gmt":"2020-10-23T22:46:05","guid":{"rendered":"https:\/\/nomoredebts.org\/?page_id=23051"},"modified":"2025-04-02T10:37:07","modified_gmt":"2025-04-02T17:37:07","slug":"ccs-mission-vision","status":"publish","type":"page","link":"https:\/\/nomoredebts.org\/about-us\/ccs-mission-vision","title":{"rendered":"Mission & Vision"},"content":{"rendered":"

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Mission & Vision<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text” _builder_version=”4.16″ text_font_size=”22px” text_line_height=”1em” text_orientation=”center” background_layout=”dark” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” animation_direction=”bottom” text_text_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n

We Help. We Educate. We Give Hope.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”tel:1-888-527-8999″ button_text=”1-888-527-8999″ button_alignment=”center” disabled_on=”off|off|on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Intro Paragraph” _builder_version=”4.16″ background_color=”rgba(91,37,175,0.15)” custom_padding=”0px||150px|||” custom_padding_tablet=”||140px||false|false” custom_padding_phone=”||75px||false|false” top_divider_style_last_edited=”off|desktop” bottom_divider_style=”ramp2″ bottom_divider_color=”#ffffff” bottom_divider_repeat=”1x” bottom_divider_flip=”horizontal|vertical” bottom_divider_style_tablet=”” bottom_divider_style_phone=”” bottom_divider_style_last_edited=”on|phone” bottom_divider_height_tablet=”70px” bottom_divider_height_phone=”100px” bottom_divider_height_last_edited=”on|phone” bottom_divider_flip_tablet=”” bottom_divider_flip_phone=”horizontal” bottom_divider_flip_last_edited=”on|phone” da_disable_devices=”off|off|off” collapsed=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ width_tablet=”70%” width_phone=”80%” width_last_edited=”on|desktop” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_dmb_breadcrumbs font_icon=”%%20%%” use_home_icon=”off” use_home_text=”on” show_custom_taxonomy_crumbs=”off” _builder_version=”4.21.0″ body_text_color=”rgba(102,102,102,0.8)” link_text_color=”rgba(42,209,61,0.8)” custom_padding_tablet=”” custom_padding_phone=”20px||||false|false” custom_padding_last_edited=”on|phone” animation_direction=”left” global_module=”6437″ saved_tabs=”all” global_colors_info=”{}” link_text_color__hover_enabled=”on|hover” link_text_color__hover=”rgba(90,39,178,0.4)”][\/et_pb_dmb_breadcrumbs][et_pb_text _builder_version=”4.16″ custom_margin=”||0px|||” custom_padding=”||2px|||” animation_direction=”bottom” global_colors_info=”{}”]<\/p>\n

What CCS Stands For\u00a0<\/h1>\n

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At the Credit Counselling Society, we believe that all Canadians can achieve financial well-being. We’ve supported this vision for over 27 years by providing free credit counselling, low cost debt management solutions, and financial education. To date, our clients have repaid over $700 million in debt. They’ve saved thousands of dollars in interest and rebuilt their credit ratings sooner than if they’d tried to repay their debts on their own. We continually work hard to earn the trust of our clients and to be the best Canadian credit and debt counselling service.<\/p>\n

Vision<\/h2>\n

We inspire people to build a better future by guiding them through life’s financial challenges.<\/p>\n

Mission<\/h2>\n

We Help. We Educate. We Give Hope. CCS helps individuals and families achieve financial well-being through objective counselling, debt repayment alternatives, and education related to personal money management and the wise use of credit.<\/p>\n

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Our Values<\/h2>\n

We’re committed to quality and excellence in everything we do. We act with honesty, integrity, and ethics. We treat people with kindness, dignity,\u00a0fairness,\u00a0and respect.\u00a0<\/p>\n

CCS values the relationship we develop with each of our clients. We will assist people from all walks of life and provide quality professional, efficient, helpful, and friendly service without discrimination.<\/p>\n

\u00a0<\/p>\n

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Our Progress<\/h2>\n

In 2019, we helped a record number of Canadians, assisting close to 27,000 clients through one-on-one counselling and hosting almost 1,100 community workshops and webinars across Western Canada and Ontario.<\/p>\n

We also got a new look and website to help Canadians understand the support we provide and be better able to navigate our vast library of personal finance resources.\u00a0<\/p>\n

98% of clients surveyed report that they would recommend our services to others!<\/p>\n

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Our History<\/h2>\n

Since opening our doors in 1996, we\u2019ve helped almost one million Canadians with their personal finances through credit counselling and education. Our first office was in New Westminster, BC, and we now serve Canadians in 5 provinces.<\/p>\n

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Annual Report<\/h2>\n

We\u2019re proud of our accomplishments and update Canadians on how we\u2019re doing every year. Each annual report includes a letter from our president, data on our activities and results, and testimonials from those we\u2019ve helped. Click below to see where we are and what our vision for the future looks like.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”\/about-us\/credit-counselling-society\/ccs-annual-report” button_text=”See How We’re Doing” button_alignment=”center” button_alignment_tablet=”” button_alignment_phone=”” button_alignment_last_edited=”on|desktop” _builder_version=”4.22.0″ custom_button=”on” button_icon=”5||divi||400″ custom_margin=”|||0px|false|false” custom_margin_tablet=”|||0px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” admin_label=”White Spacer Section” _builder_version=”4.16″ background_color=”#ffffff” width_last_edited=”off|desktop” min_height_last_edited=”off|phone” height_tablet=”” height_phone=”20px” height_last_edited=”on|phone” custom_padding=”50px||50px||true|false” custom_padding_tablet=”35px||35px||true|false” custom_padding_phone=”35px||35px||true|false” da_disable_devices=”off|off|off” saved_tabs=”all” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Accredited by Logos Section” _builder_version=”4.16″ background_color=”rgba(91,37,175,0.15)” z_index=”20″ min_height=”310px” custom_margin=”0px||0px||false|false” custom_padding=”130px||120px||false|false” custom_padding_tablet=”||70px||false|false” custom_padding_phone=”||80px||false|false” top_divider_style=”wave2″ top_divider_color=”#ffffff” top_divider_flip=”horizontal|vertical” top_divider_height_tablet=”” top_divider_height_phone=”” top_divider_height_last_edited=”on|phone” bottom_divider_style=”curve2″ bottom_divider_color=”#ffffff” bottom_divider_flip=”horizontal” bottom_divider_height_tablet=”” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|desktop” animation_direction=”top” da_disable_devices=”off|off|off” saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”Row – Intro” _builder_version=”4.16″ z_index=”6″ width_tablet=”70%” width_phone=”80%” width_last_edited=”on|phone” custom_padding=”30px||0px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”15px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

Accreditations & Awards<\/h2>\n

We\u2019re internationally recognized for the great work we do. We\u2019re BBB Accredited and a member of Credit Counselling Canada, the National Foundation for Credit Counselling, and the Council of Accreditation. We\u2019ve received Consumer Choice Awards in 7 regions and 2 Excellence in Financial Literacy Education awards.<\/p>\n

These recognitions reflect our dedication to excellence in providing you with the best personal financial support possible. Our work is often featured by Canada\u2019s top media outlets as they seek our insights and tips to help consumers.<\/p>\n

” content_phone=”<\/p>\n

Accreditations & Awards<\/h2>\n

We\u2019re internationally recognized for the great work we do. We\u2019re BBB Accredited and a member of Credit Counselling Canada, the National Foundation for Credit Counselling, and the Council of Accreditation. We\u2019ve received Consumer Choice Awards in 7 regions and 2 Excellence in Financial Literacy Education awards.<\/p>\n

These recognitions reflect our dedication to excellence in providing you with the best personal financial support possible. Our work is often featured by Canada\u2019s top media outlets as they seek our insights and tips to help consumers.<\/p>\n

” content_last_edited=”on|tablet” admin_label=”H2 + Intro Paragraph” _builder_version=”4.17.4″ header_3_font=”|600|||||||” header_3_text_color=”rgba(0,0,0,0.5)” header_3_font_size=”26px” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Accreditations & Awards<\/h2>\n

We\u2019re internationally recognized for the great work we do. We\u2019re BBB Accredited, a member of Credit Counselling Canada, and an international affiliate of the National Foundation for Credit Counselling. We\u2019ve received over 80 awards including Consumer Choice Awards in 7 regions, Excellence in Financial Literacy Education awards, and Best Workplace awards.<\/p>\n

These recognitions reflect our dedication to excellence in providing you with the best personal financial support possible. Our work is often featured by Canada\u2019s top media outlets as they seek our insights and tips to help consumers.<\/p>\n

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header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Related Topics<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” disabled_on=”on|on|off” admin_label=”Related Article Cards | Desktop” _builder_version=”4.27.4″ width=”70%” max_width=”1600px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#ffffff” transform_translate_linked__hover=”off” link_option_url=”\/debt-help\/credit-counselling” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset2″ global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-10px”][et_pb_image src=”https:\/\/nomoredebts.org\/wp-content\/uploads\/2020\/09\/signing-agreement-with-advisor_related_topics.jpg” alt=”signing agreement with advisor” title_text=”credit-counselling” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ header_3_text_align=”left” header_3_text_color=”rgba(0,0,0,0.8)” header_3_line_height=”1.3em” width=”80%” max_width=”80%” module_alignment=”center” custom_margin=”||30px||false|false” global_colors_info=”{}” content__hover_enabled=”off|desktop” header_3_text_color__hover_enabled=”on|hover” header_3_text_color__hover=”#2ad13d”]<\/p>\n

Credit Counselling<\/h3>\n

Are you curious about what credit counselling is or how it works? Here’s what you need to know.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#ffffff” transform_translate_linked__hover=”off” link_option_url=”\/about-us\/how-we-help-debt-relief-financial-education” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset2″ global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-10px”][et_pb_image src=”https:\/\/nomoredebts.org\/wp-content\/uploads\/2020\/09\/contacting-credit-counselling-society-for-advice_related_topics.jpg” alt=”How We Help” title_text=”how-we-help” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ header_3_text_align=”left” header_3_text_color=”rgba(0,0,0,0.8)” header_3_line_height=”1.3em” width=”80%” max_width=”80%” module_alignment=”center” custom_margin=”||30px||false|false” global_colors_info=”{}” content__hover_enabled=”off|desktop” header_3_text_color__hover_enabled=”on|hover” header_3_text_color__hover=”#2ad13d”]<\/p>\n

How We Help <\/h3>\n

Step by step, this is what happens when you contact us for help with your debts.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color=”#ffffff” transform_translate_linked__hover=”off” link_option_url=”\/about-us\/credit-counselling-society\/testimonials” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset2″ global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-10px”][et_pb_image src=”https:\/\/nomoredebts.org\/wp-content\/uploads\/2020\/10\/client-reviews_related_topic.jpg” alt=”client reviews” title_text=”client-reviews” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ header_3_text_align=”left” header_3_text_color=”rgba(0,0,0,0.8)” header_3_line_height=”1.3em” width=”80%” max_width=”80%” module_alignment=”center” custom_margin=”||30px||false|false” global_colors_info=”{}” content__hover_enabled=”off|desktop” header_3_text_color__hover_enabled=”on|hover” header_3_text_color__hover=”#2ad13d”]<\/p>\n

Client Reviews<\/h3>\n

Directly from our clients, read and hear about their experiences with CCS.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”off|off|on” admin_label=”Related Article Swipe Cards | Mobile” _builder_version=”4.16″ custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_code admin_label=”Swiper Code for Swipe Cards” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n